Settings reference

Every setting in Live Product Insights — location, allowed range, default value, and effect.

Settings live in one place: Settings in the app’s navigation. Changes take effect when you click Save.

Storefront tracking and the Live View Counter are always on by product design. There is no switch that silently disables measurement — if data or the counter are missing, the cause is setup or consent, not a setting. See Troubleshooting.

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Plan & usage

When billing enforcement is active, the top of the page shows a plan card: your current plan, price, cycle dates, and progress bars for the events and storage your plan allows. Without active enforcement the card stays hidden.

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Storefront tracking

Setting	Range	Default	Effect
Active window	10–600 seconds	60 seconds	How long a shopper counts as an active viewer after their last heartbeat. Shorter windows make the live count more strict.
View deduplication	5–1440 minutes	30 minutes	A repeat view of the same product within this window counts once per session.
Attribution window	1–30 days	7 days	How far back an order can be linked to earlier cart activity for attributed conversions.
Include test orders	On / off	Off	Include test orders — common on development stores — in order, revenue, and conversion metrics.

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Live counter

Setting	Range	Default	Effect
Counter label	Up to 80 characters	”viewing this right now”	Text shown after the count on the storefront pill.
Minimum viewers to show	0–100	0	Additional threshold before the counter appears on a product. The counter always hides at zero active viewers regardless of this value.

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Inventory & restock

Setting	Range	Default	Effect
Low stock threshold	0–10,000 units	10	Stock level at or below which low-stock insights and restock findings trigger.
Restock lead time	0–60 days	14	Supplier lead time used to grade restock urgency in insights and stock review suggestions.

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Data & privacy

Setting	Range	Default	Effect
Retention	7–365 days	90 days	How long raw event data is kept before automatic nightly deletion. Daily summaries are kept.

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Store profile

Setting	Options	Default	Effect
Timezone	15 IANA zones, including Asia/Dhaka	Etc/UTC	Used for day boundaries, the “Today” filter, hourly charts, and best-time-to-promote.
Currency	USD, EUR, GBP, CAD, AUD, INR, JPY, BRL, MXN	USD	Display currency for revenue and order values.

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Other actions on the Settings page

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Sync products now

Pulls your current catalog — titles, variants, prices, and stock — from Shopify into the app. Run this once after installing; after that, product and inventory changes sync automatically through Shopify webhooks.

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Clear analytics data

In the danger zone, behind a confirmation dialog. This permanently deletes all measured data for this store: product events, visitor sessions, active viewers, cart links, orders, daily summaries, and insights. It keeps your settings and the product catalog cache. This cannot be undone.

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Related pages

• Theme setup — the storefront side these settings control.
• First data — what to expect after changing tracking settings.
• Privacy — what is collected, retained, and never stored.
• Troubleshooting — when a setting looks right but data doesn’t move.